FREE DELIVERY ON ORDERS OVER $100

Award winning butchers! CALL US(02) 9878 3533

Questions

  • What suburbs do you deliver to?

    We deliver to the suburbs and postcodes listed below

    Abbotsford 2046

    Denistone East 2112

    Longueville 2066

    Randwick 2031

    Balmain 2041

    Drummoyne 2047

    Macquarie Park 2113

    Rhodes 2138

    Baulkham Hills 2153

    Dulwich Hill 2203

    Marrickville 2204

    Riverview 2066

    Beecroft 2119

    Dundas 2117

    Marsfield 2122

    Rosebay 2029

    Birchgrove 2041

    Dundas Valley 2117

    McMahons Point 2060

    Rosehill 2142

    Breakfast Point 2137

    East Killara 2071

    Meadowbank 2114

    Roseville 2069

    Artarmon 2064

    East Lindfield 2070

    Merrylands west 2160

    Russell Lea 2046

    Ashfield 2131

    East Ryde 2113

    Millers Point 2000

    Ryde 2112

    Auburn 2144

    Eastwood 2122

    Milsons Point 2061

    Rydalmere 2116

    Balmain East 2041

    Epping 2121

    Moore Park 2021

    Silverwater 2128

    Blenheim Road 2113

    Enmore 2042

    Mosman 2088

    South Granville 2142

    Burwood 2134

    Erskineville 2043

    Neutral Bay 2089

    South Turramurra 2074

    Burwood heights 2136

    Ermington 2115

    Newtown 2042

    St Ives 2075

    Cabarita 2062

    Five Dock 2046

    Normanhurst 2076

    St Leonards 2065

    Cammeray 2062

    Gladesville 2111

    North Epping 2121

    Strathfield 2135

    Camperdown 2050

    Granville 2142

    North Parramatta 2151

    Surry Hills 2010

    Canada Bay 2046

    Guilford West 2161

    North Rocks 2151

    Telopea 2117

    Carlingford 2118

    Gordon 2072

    North Ryde 2113

    Thornleigh 2120

    Castle cove 2069

    Greenwich 2065

    North Strathfield 2137

    Turramurra 2074

    Castlecrag 2068

    Guildford 2161

    North Sydney 2060

    Ultimo 2007

    Castle Hill 2154

    Haberfield 2045

    North Turramurra 2074

    Wahroonga 2076

    Chatswood 2067

    Harris Park 2150

    North Wahroonga 2076

    Waitara 2077

    Chatswood West 2067

    Homebush Bay 2127

    North bridge 2063

    Wentworthville 2145

    Cheltenham 2119

    Hornsby 2077

    Northmead 2152

    West Pennant Hills 2125

    Cherrybrook 2126

    Hunters Hill 2110

    Northwood 2066

    West Pymble 2073

    Clyde 2142

    Huntleys Cove 2111

    Oatlands 2117

    West Ryde 2114

    Concord 2137

    Huntley s Point 2111

    Parramatta 2150

    Westmead 2145

    Concord West 2138

    Killara 2071

    Pennant Hills 2120

    Willoughby 2068

    Cremorne 2090

    Kirribilli 2061

    Putney 2112

    Winston Hills 2153

    Croydon 2132

    Lane cove 2066

    Pymble 2073

    Woolwich 2110

    Crows Nest 2065

    Leichhardt 2040

    Pyrmont 2099

    Woolloomooloo 2011

    Denistone 2114

    Lindfield 2070

     

     

  • What if I don't live in these suburbs?

    If you live outside of our delivery area, please shop online and select the "buy online/ pick up instore" option when you checkout. You can still buy direct from us, but you will need to come to the store at your preferred time to pick up your order. 

  • What are your delivery costs?

    Delivery cost is $20 per order within the delivery area (http://www.themeatboutique.com.au/shop/delivery-times

    If your spend is over $100, delivery is free within the delivery area (http://www.themeatboutique.com.au/shop/delivery-times

  • What times do you deliver?

    • We deliver daily between 2pm to 6pm Monday to Friday
    • If you order before 11am, we can deliver to you the same day.
    • If you order after 11am, we can deliver to you the following day.
    • All orders received on the weekend can be delivered on Monday.

     

  • Do I have to be home for the delivery?

    No, you do not need to be present for the delivery. We are happy to leave the order at your home or business premises, however, if you request to be present for the delivery, we will not leave it unattended.

  • Is it safe to buy online?

    Over 60% of Australians buy online, so it has become a very common experience in most households. When you buy online, you should ensure you deal with a supplier you can trust and who offers a secure payment platform.

     

    The Meat Boutique uses a secure payment gateway which encrypts your credit card details. This protects your credit card details from fraud.

    Please note, we will never ask you to supply your credit card details via an email. If you ever believe we are asking for your credit card details, please contact the store directly.  

  • How do I keep my credit card details confidential online?

    You should only buy from a merchant who can offer a PCI compliant payment gateway. This will encrypt your data and keep it secure. The Meat Boutique provides a PCI compliant payment gateway for all of your transactions.   

  • What if there is a problem with my order?

    If you are unhappy with your order, please contact us by phone or via the Contact Us form on the website.   

  • How do I remove an item from the shopping cart?

    To remove an item from the shopping cart, simply click on the X to the right side of the item listing. 

  • How do I edit an item once I have added it to the shopping cart?

    To edit an item in the shopping cart, click on the item listing in the cart. This will open the Product Description Section. Here you can add, edit and update your cart.

  • What is the minimum order?

    The minimum order for home delivery or in-store pickup is $35.00.
     

     

  • Please explain the 'price per unit' and 'price per kg' function

    Our shopping cart has been created to suit your preferred shopping method for different items. Therefore, for most items you can choose to shop by weight or by piece (unit).

    For example, you may want to buy 1 kilogram of beef mince and 10 lamb cutlets. With our cart, you can choose the way you prefer to shop!

    To buy in weight, the minimum order is 100 grams. This is shown as [  .1 ] 

    Therefore:

    100 grams is 0.1

    250 grams 0.25

    1kg is 1.0

    and so on

    To buy per piece, the minimum order is 1  [1.0]

    1 piece is [ 1.0 ]

    2 pieces is [ 2.0 ]

    and so on

  • How do I check or edit my order before proceeding to payment?

    To check or edit your cart at any time, click on the Cart Checkout funciton at the top right of all pages, or above and below the shopping list function. You will also find and be able to edit your order in the sidebar of most pages. 

  • Ive forgotten my password and can't log in

    Click on the [My Account] function at the top right of the page and select the [Forgot Your Password] link under the Login button. You will then be asked to enter your email address and the password will be emailed to you.

    Alternatively, if you have filled a cart and can't remember your password at checkout, click the "I forgot my password' link under the Members Sign In button.

  • I forgot the email address I used to register

    Contact us via the Contact Us form and our staff will help you recover your email address.

  • How do I change my delivery or billing address?

    Log into your account ( top right ), scroll down to Address Book and select the blue hyperlink to edit and update the address.

  • Why do I pay a 'Price Estimate' At the checkout ?

    We believe that you should never pay more online than the price per kilogram that you would pay when shopping in store.


    We also want to bring you only the best quality produce, for the best possible price.

    Due to seasonal variation in fresh produce, the weight per item can vary. We do estimate very closely the price based on the average weight we expect for that item, but we can not know the final price until we weigh your order in store, prior to pick up or delivery. 

    So, occasionally, your order may cost a little more than the price estimate, and occasionally it will cost a little less. In those cases, we will either charge your card a small additional fee, or we will refund a small amount to your card.

    In either case, it guarantees you will never pay more per kilogram than the quoted price per kilogram in store.

     

    And that's the way it ought to be.

     

WHY BUY FROM US?

HELLO FROM THE OWNER